This unit specifies the skills and knowledge required to monitor and control individual and crowd behaviour to maintain security of persons, property and premises.

It includes:

clarifying and applying standard operating procedures and workplace policies including workplace health and safety (WHS) to comply with legal rights and responsibilities

assessing site layout, and observing individual and crowd behaviour to maintain situational awareness and intervene early to defuse conflict, assess and respond to risks

knowledge of crowd behaviour, dynamics and movement patterns that can pose a threat to security.

It applies to people working under general supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Read work instructions and standard operating procedures for monitoring and controlling individual and crowd behaviour and clarify work tasks with relevant persons.
Read workplace policies including WHS and apply to work tasks to ensure compliance with legal rights and responsibilities when performing security work.
Maintain personal dress and presentation to meet work instructions and workplace standards for appearance.
Check resources and equipment for operational effectiveness following manufacturers’ instructions, and replace or report faulty or damaged equipment.
Assess site layout to identify access and exit points, barriers and thoroughfares, and identify strategic observation points to monitor crowd movement and behaviour.
Conduct systematic personal safety checks on a regular basis.
Observe individual and crowd behaviour to maintain constant situational awareness.
Use communication equipment to regularly convey security status to relevant persons following workplace procedures.
Identify persons behaving in a potentially disruptive manner and assess degree of risk to self, others, premises and property.
Act promptly to calm the situation and defuse conflict, using interpersonal techniques that take account of individual social and cultural differences.
Identify potential security risks and assess degree of risk to self, others, premises and property.
Communicate details of security risk to relevant persons and request assistance following standard operating procedures.
Select and carry out security response within scope of own competence and authority.
Monitor changing crowd and individual behaviour and adjust response to maintain security.
Record details of security risk and response using a notebook in accordance with workplace requirements.

Assessment Cover Sheet

CPPSEC2110 - Monitor and control individual and crowd behaviour to maintain security

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSEC2110 - Monitor and control individual and crowd behaviour to maintain security

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: